Why Proactive IT Support in Houston is Better than Reactive

IT Support in Houston

 

Two IT Families

IT support companies in Houston come in two prior iterations: reactive IT and proactive IT. Proactive tech support is to be recommended for several reasons.

Why is Proactive IT Better?

If you don't change your oil regularly, it will eventually damage the engine. The same goes for reactive IT—and this could ultimately cost more. Your car may be able to run for several thousand miles without service, but when you bring it in, the mechanic will charge more because of his expertise.

The weary engine runs its course even if there are no significant problems, yet-and fixing these issues becomes exponentially costly as time goes on. If you were to get your oil changed every 3,000-5k miles, this issue would never crop up and even extend the vehicle's life.

The computer is made up of simple components that have moving parts. These computers are not as complex, but they experience mechanical issues as any other machine. 

The hard drive is amongst the most error-prone components in any computer, and it's easy for errors to accumulate over time.

Hard drives do not last forever and eventually become fragmented. It happens because data is stored on a hard drive- in fragments! The disc is filled with information that could slow down your system— it's not always done in a way you recognize as linear. The computer places everything possible onto every sector on this CD-ROM or DVD, resulting in compromised functionality commonly characterized by extensive lag times. The cost to maintain a system without good oil can be significant, and when it crashes, there's no telling what will happen. The fix might just put you back in the black, but if not, then repairs could get very expensive real quick!

The problem with reactive IT support in Houston is that it can take hours or even days before you realize there's an issue. It leads to costly repairs down the road, ultimately forcing your company's finances into a problematic situation. The difference between proactive and periodic maintenance on a car is similar to what's happening in IT. Proactive functions catch issues before they become problematic, while periodical ones fix them when it becomes necessary. IT is an essential evil in any modern company, but it can also be an expensive and time-consuming burden. Proactive IT helps you avoid these problems by ensuring your technological investments are protected, maximizing the return on this investment without risking unnecessary downtime or security breaches.

Monitoring

The next time you're frustrated by your technology, remember that these problems don't always come out when we think they will. Sometimes a situation can crop up in hours or minutes, and other times seconds. When a ransomware virus strikes, it can be curtains for your company. That is why proactive support commonly includes continuous monitoring and quick response times to any issues in operations or IT systems management. Damage control is the key to keeping your business running smoothly. With IT like this, you can identify problems before they have a chance to capsize operations and take necessary steps in prevention or mitigation for future similar situations. 

Requisite Proactive Support

The IT support in Houston will be more effective when they are proactive rather than reactive. The business needs to have profitable and secure operations for your company, which can only happen with good quality service. ITsguru understands that the tech environment is changing, and organizations are routinely undercutting clients with no proactive support. These shady organizations sell their clients on the too-good-to-be actual monthly rate, which is hugely outclassed by how much work needs to be done with associated costs on the back end when a system breaks down. 

If you need to get the most for your costs, go proactive. In contrast, we understand that it is our job as professionals, and adequately facilitating should be done to protect profitability from unnecessary risks or costs. Contact us to learn more!

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